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How do we set JIRA cloud to display date and TIME


We have time sensitive queries we need to deal with and the time is not available to view in the queue or ticket.  I understand that there are approximate values.  how do we change the settings in JIRA Cloud to view the date and TIME on all tickets, in queues and in tickets.


4 answers

0 votes


Do you mean that you want to replace 2 days ago on 2019-02-13? 

Is so, then you should contact Atlassian about it.

Please, let us know it in this ticket, what Atlassian answers to you.

0 votes
Ben Poulson Community Leader Feb 15, 2019

Not an ideal solution, but if you have Scriptrunner installed, you could create a custom field which reads the time off from the Created field when the ticket is created and stores it as text, then include that in the queue.

JIRA have responded to advise that there is a ticket open for this, which is locked so I cannot vote for it.  For your information: 

This is a rather incredible oversight in the product from our perspective. The "date/time submitted" is often the single most important piece of information on the ticket for triage. To not have that in the Queue view by default is... weird. 

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