Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do we set JIRA cloud to display date and TIME

Hi,

We have time sensitive queries we need to deal with and the time is not available to view in the queue or ticket.  I understand that there are approximate values.  how do we change the settings in JIRA Cloud to view the date and TIME on all tickets, in queues and in tickets.

Wendy

4 answers

0 votes

Hello,

Do you mean that you want to replace 2 days ago on 2019-02-13? 

Is so, then you should contact Atlassian about it.

https://getsupport.atlassian.com

Please, let us know it in this ticket, what Atlassian answers to you.

0 votes
Ben Poulson Community Leader Feb 15, 2019

Not an ideal solution, but if you have Scriptrunner installed, you could create a custom field which reads the time off from the Created field when the ticket is created and stores it as text, then include that in the queue.

JIRA have responded to advise that there is a ticket open for this, which is locked so I cannot vote for it.  For your information: 

This is a rather incredible oversight in the product from our perspective. The "date/time submitted" is often the single most important piece of information on the ticket for triage. To not have that in the Queue view by default is... weird. 

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you