How do we lock a case for futher assignment before needed information i served

1 - Create a case - and assign it to Project Leader

2 - The Case will be created

3 - Then the Project Leader (assigned) starts a information gathering to fullfill values

Q. Is It possible to lock the case for Assignment before all the needed values are fullfilled?

4 - When the values are fullfilled, the Assign function will be opened, for futher assignment

How to?

1 answer

This widget could not be displayed.

You can use workflow properties to control assign functionality. See

But the project lead will have change the status after all the required information is entered, for the assign button to appear again. Sort of a workaround.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

106 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you