How do we increase the timeout value for logged in users?

I found documents on how to do it for downloaded JIRA but can't seem to find anything for on demand JIRA. A lot of my users are complaining that they start entering issues and go back and forth from their day to day activities to issue entering and when they hit submit the login is expired. I'd like to increase the expiry to 500 minutes if possible.

Thank you,

Lior

1 answer

Hi,

Please if you still facing this problem, raise a support ticket on https://support.atlassian.com . This issue is fixed now, since was a known bug.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

90 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you