1 answer

1 accepted

Accepted Answer
1 vote

Hey Eric,

Since JIRA is not sending notifications for issues although the notifications scheme has been configured properly, I believe that this may happen perhaps because the project is not mapped to the notifications scheme. Hence, can you kindly check if the project have been associated to the notification scheme? You may go to the project configuration screen via Administration > select the project > Notifications > Scheme.

More details on this, kindly refer to the following docs:
- https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme#CreatingaNotificationScheme-Associatinganotificationschemewithaproject

Hope this helps!

Cheers.

Edit: https://confluence.atlassian.com/display/JIRA/Defining+a+Project#DefiningaProject-notifications

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

26,011 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you