How do the JEP gadgets work exactly?

My colleagues have can not figure out how the JEP dashboard gadgets calculate their results exactly. Is there some detailed documentation about this? In particular, they doubt that the results of the time-between-status fields are correct.

2 answers

1 accepted

This widget could not be displayed.

Hi Roland

Time between gadgets use 'time between' custom field results. They calculate time between selected statuses according to working calendar. 

What exactly are your doubts about?
You can raise an issue pointing some  screenshots of suspicious gadgets and issues, so that we can check if there's something wrong.

Tuncay Senturk

This widget could not be displayed.

Hi Tuncay,

I have checked with my customers. They were not aware that you can use different calendars. Their project was only counting working hours and skipped weekends. This made them think that the times in status are miscalculated. We checked their issues again and saw that the times are indeed correct. Sorry for bothering.

Roland

No problem Roland, thanks for making all clear. for other users who may run into this issue, could you please mark my answer as accepted? Thanks

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

140 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you