How do i set up notifications to the manager of a group when users in this group create tickets?

Hopefully I'm just missing something. But one of our managers is requesting that anytime a user in the group she manages opens a ticket, she is notified. This group can open tickets across a wide variety of projects as well.

2 answers

we are on version 5.2.11

Hi Wiley,

I'm afraid that this is not possible within JIRA currently. However, I have created a new feature request for this here:

Please feel free to add it to your watch-list to get notified about any updates on the ticket. As well as, voting for the ticket to attract the developers attention.

I hope that was helpful.

Cheers :)

thanks for your help

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

33 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you