Hello!
To give some context, we have a Jira Project where we create Epics as work container for some big deliverables. Then task (child) are created under other different Jira Projects (Teams).
Ex.
In order to help Product Managers have a glance on how the tasks/Story child of their Epic are been transitioned, i would like to create an automation that notify them when work has started for their Epics.
Thanks for your help! :)
Good morning. To automate notifications to Epic reporters when child issues (tasks) are transitioned, even if they are in different Jira projects, you can use Jira's built-in automation features to send notifications directly within Jira. Here's how you can set this up:
Navigate to Automation:
Create a New Rule:
Set Trigger:
Add Conditions (Optional):
Define Actions:
{{issue.parent.reporter.displayName}}
to get the Epic reporter's display name.Save and Enable:
If my answer helps you to resolve your issue please select it as the accepted answer.
Hello @Hualberto Aguirre
So, Set up a rule where scope is (choose all projects),
With Trigger = Issue Transitioned,
Next If Condition and choose field condition and choose status = "In Progress" or leave blank if you want to notify every transition
Then action, send slack notification and as mentioned, reporter is {{issue.parent.reporter.displayName}} so you can include that in your slack notification.
If you dont have access to set up multiple project scope, implement this rule is all projects, Project B, Project C, Project D individually. Hope it helps!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.