Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do i auto-populate JIRA custom field based on vlookup type functionality?

I have 2 fields: Customer, Customer Index. 

Customer Index is a number field and needs to be auto-populated (without user manipulation of the field) based on a spreadsheet list of Customers vs. Customer index numbers. This categorizes customers into 1 to 5 based on their size (and this value changes every quarter.) 

Is there a way to customize the Customer Index field so it'll be autopopulated based on a vlookup type function? Let me know if you need more details? 



Customers = A, B, C, D, E, F

Customer Index matched with Customers in Excel which is updated quarterly: 

Customer = Customer Index

A = 5

B = 4

C = 2

D = 2

E = 2

F = 1

2 answers

Hi @Jin Sheen Yeoh 

I work for Elements and our app Elements Connect could work if you transform your spreadsheet into a CSV file.

Elements Connect connects to data sources (SQL database, REST API, CSV file.... or even Jira itself) and you can fetch the data you need to display in custom fields. You can create dependent fields easily, so based on a selection made in field A, different data from your customer data file is displayed in field B.

The app would be especially helpful if your list of customers is really long because you wouldn't have to update the custom field options in Jira since Elements Connect does that for you.

Hi Laura, 

Thanks for the offer. Unfortunately, I don't think we can justify budget for this. 

We played around and eded up doing something like this instead. it's still manual entry each time we update the customer values.. 

def CustomerRankFive = ["A", "B"];
def CustomerRankFour = ["C"];
def CustomerRankThree = ["D"];
def CustomerRankTwo = ["E, F"];

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you