I just signed up for my trial membership. I want to upload an add-on from my computer, but apparently I need to be a sysadmin and my account is only registered as an admin. I'm the only user and only person signed up. Why am I not a sysadmin? What am I missing?
You are on Cloud! There you can never be sysadmin (unless you start a career at atlassian).
In order to use your addon you need to have a JIRA Server Installation.
Unless it's a "Connect" add-on, then you have to "enable private listings" in the UPM and you'll be able to use the Connect add-on
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