How do I stop notifications for a JIRA issue that is "In progress"

I tried to change this in the notification schemes but it didn't seem to work. Which notification scheme specifically applies to notifications for when a ticket is "In progress"

1 answer

1 accepted

Hi Rob,

Notifications are not based on status, they are send out whenever an event has been triggered.

The events that are used can be found in your notification scheme.

These events are either triggered by JIRA automatically (for example:the comment added event) or by the workflow transitions in their post-functions.

It is not possible to say: only send out events for issues that are not in state 'In Progress'

You could ofcourse edit your notification scheme and remove everybody from receiving notifications when an issue has been updated, or commented, and so on.

Some more information can be found here: https://confluence.atlassian.com/display/JIRA/Configuring+Email+Notifications

Do keep in mind that not everything that's mentioned here is possible on OnDemand.

I think the best solution for you would be to limit the number of emails send out by JIRA by making the notification scheme simpler.

Best regards,

Peter

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

83 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you