How do I stop email notifications for admin users?

[Scott Richmond]

As best as I can tell I have configured everything correctly, yet I still seem to be email notifications of ticket status changes for all of our tickets. I believe it is because I'm an admin user and this role gets all ticket notifications by default? I cannot figure out where this is configured.

[Chris Dunne]

It will be in your notification scheme for each project. Remove the admin user from any group/role assigned to the notification events you no longer wish to receive.

[Scott Richmond]

The notification scheme is set on a project basis isn't it? Here is a screenshot of the only scheme we have for all of our projects. I am still getting notifications for issues I am not watching or assigned to.

[Chris Dunne]

Very strange. Difficult to diagnose without access.

You might also check the workflows and see if there are post-functions sending notifications.

Let me know if you need help with that.

[Scott Richmond]

The workflows are the default software workflows. The Notification Helper tells me I shouldn't get emails for my user for tickets that I clearly do get emails for.

My user account is the one that started and created the entire account. My guess is that, somewhere, I'm subscribed to all updates as I am the 'owner' of everything?

[Bryan Trummer]

Are you by chance the project lead in the project that is sending you emails?

[Scott Richmond]

Yes I am.