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How do I shutdown a cloud server

Hi There,

I am trying to work out how to shutdown one of the cloud servers that was setup. The person who normally deals with our jira install is not around at the moment and I am unable to find anything on the documentation on how to shut one down.

Could anyone advise please.

Thanks in advance.

2 answers

1 accepted

3 votes
Answer accepted
Charlie Misonne Community Leader Apr 01, 2021

Hi Mark,

I'm assuming you want to cancel your Cloud subscription? You can read the procedure on this page.

You'll need the proper permissions to do that.

0 votes

Hi Charlie,

I managed to get in and get it cancelled. 

Thanks for your help.

Regards

Mark.

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