How do I setup my /data/ folder to write to a NAS

I wanted to change my attachment directory to use a NAS folder for disaster recovery backup.  however, when I go into the attachments page and click 'Edit Settings' it does not let me change it from use default directory?  Is it possible to change the attachment folder to use a NAS?

3 answers

1 accepted

Hi Joanne,

you could define a new JIRA_HOME -> please read this before! Then all of your JIRA-Data is saved on NAS.

Please do on your own risk! This would be the steps i'd do:

  • Shutting down JIRA
  • Connecting NAS-Drive or be sure using UNC-Path works, e. g. \\NAS\JIRA-HOME
  • Copy actual JIRA-HOME to \\NAS\JIRA-HOME (do not delete anything!)
  • Configure to point on \\NAS\JIRA-HOME and save
  • Starting JIRA

If it fails: Shut down again and point back to the old JIRA-HOME in Should again start just fine.

Cheers, Mario


Can you tell me more about your environment?

Are you running under Linux or Windows?  If you are working in a Linux world, you can use mount points at the operating system layer and avoid reconfiguring the application.

(FWIW: This is what I do on the Atlassian Support JIRA instance.  Dealing with storage at the operating system layer is just easier.)

Using JIRA on windows server.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,982 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot