How do I set up customer permissions so a specific type of customer only sees a specific portal?

David Hatfield February 23, 2016

Is there a way to approve customer accounts, or to block certain customers off from specific parts of the help portal?  I have 3 types of customers... Clients, Realtors, and Employees.  I don't want clients to see the employee or realtor part... etc

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teilor_soares
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February 23, 2016

The KB on the link below may help you on achieve what you need:

https://confluence.atlassian.com/display/JIRAKB/How+to+Limit+Service+Desk+Visibility+to+Customers+on+Portal

Cheers!
Teilor

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