I currently have a filter setup to send out notifications to users about their tickets that haven't been updated in x-days. When I setup a subscription to send out to the users, I only see the option to send it to a group or to myself. I am not able to send it to a specific user. Is there a way to fix this so that I can send the reports only to the targeted user and not the whole group?
Thank you for your help.
The only way I know of is sharing the filer with relevant groups or projects then sending the filter to relevant users to add a subscription by them selves.
Usually I send a nice screenshot they can use to do this task.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.