How do I send an email subscription to specific user?

I currently have a filter setup to send out notifications to users about their tickets that haven't been updated in x-days. When I setup a subscription to send out to the users, I only see the option to send it to a group or to myself. I am not able to send it to a specific user. Is there a way to fix this so that I can send the reports only to the targeted user and not the whole group?


Thank you for your help.

1 answer

0 votes
Peter Bengov Community Champion Nov 13, 2014

The only way I know of is sharing the filer with relevant groups or projects then sending the filter to relevant users to add a subscription by them selves.

Usually I send a nice screenshot they can use to do this task.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,063 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you