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How do I reset my Jira Agile avatar to default, so it would show my initial again?

Andrey Simonov Jul 03, 2014

Hi,

I've changed my Jira Agile avatar from the default, which was my initial, to one of the predefined portraits.

Now I cannot go back to my initial, the letter 'A', on my avatar. It's not available for selection.

How do I reset my avatar back to the default, so it would show my initial?

I'm referring to this

"JIRA Agile now uses the first initial of your full name (not username) as your avatar"

https://confluence.atlassian.com/display/AGILE/JIRA+Agile+6.3.11+Release+Notes

Andrey

3 answers

1 accepted

1 vote
Answer accepted
Andrey Simonov Jul 19, 2014

This is currently impossible, Jira has been raised: GHS-10922

0 votes
Andy Brook (DEV) Jul 03, 2014

all user avatars you've uploaded should still be available to select from your user profile? If your server has gone through any migration, its possible that avatars folder got missed, and historically uploaded images wont be available.

Andrey Simonov Jul 03, 2014

Hi Andy,

Please see this release note:

"JIRA Agile now uses the first initial of your full name (not username) as your avatar"

https://confluence.atlassian.com/display/AGILE/JIRA+Agile+6.3.11+Release+Notes

Andrey

Andrey Simonov Jul 03, 2014

Hi Andy,

Perhaps I wasn't very clear - the initial 'A' was the default Jira avatar, I have not uploaded it.

I've amended the question description to say this more clearly.

Andrey

Andy Brook (DEV) Jul 03, 2014

There is no such A avatar in JIRA, they are geric people pics. Perhaps it was a Gravatar? The system admin can enable or disable this, perhaps thats where it came from/went?

Andy Brook (DEV) Jul 03, 2014

Ah, you had not mentioned Agile.

You dont say if its different between Agile or the rest of JIRA? I'd expect tihs to be specific to agile views anyway.

Its not available for selection because Id think it is generated, by Agil in Agile views. If you select the grey 'default' is there any change?

Andrey Simonov Jul 03, 2014

If I change it to the grey default with the question mark, it would show this icon. The same for the anonymous blue icon.

Andy Brook (DEV) Jul 03, 2014

Where? in an agile view or genric JIRA, I was thnking that a default icon effectively is 'none', Agile may then detect this and use the first letter of your name in its Agile views in that case. Clarify where you are not seeing this?

Andrey Simonov Jul 03, 2014

I can see this icon everywhere: in the Agile board, in the Assignee field in the Jira ticket description, in Activity Stream...

Ryan O Sullivan Jul 07, 2014

just to say i have the same issue as andrey, i had a non default avatar and now since the agile upgrade i can't revert to the initial

Andy Brook (DEV) Jul 07, 2014

I haven't found a way to clear a user avatar, it may be possible by directly editing the database but thats not something I'd advise. Log a support case with atlassian, would like to hear how this can be done?

0 votes
Andrey Simonov Jul 06, 2014

Please help... still don't have an answer!

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