One of my agents tried to add a user to JIRA SD, and received a generic error that read:
Could not invite some customers...
User not found. firstname.lastname@example.org
It appears that this user is in the system, but inactive. I saw the following:
"User Name [X] (Inactive)"
I was able to view this user's account by visiting the following url:
I hoped that clicking on "Administer User" would let me activate this user, who has history in our system and needs to be included on issues, but it did not. I saw the same "User not found..." as before
Please let me know what I need to do to reactivate or delete or whatever this account.
Introducing Jira Cloud for Excel Here at the product integrations team at Atlassian, we are thrilled to announce the new Jira Cloud for Excel add-in! This add-in lets you export Jira data directly ...
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