I cannot find a link or page that provides a way to switch from the demo to a paid account.

1 answer

1 accepted

Once your evaluation is up, OnDemand will renew at the monthly rate and your credit card on file with your account will be charged - the only difference between the evaluation and the paid instance is the payment.

How do I change the credit card number before then?

The card on files no longer active.

Login to your https://my.atlassian.com account, expand the line item for your OnDemand instance, click "Edit Credit Card"

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,847 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot