I need to be able to access users and manage them per my boss' request, and it's giving me the error message.
Hi @Jennifer Savage and welcome to the Community!
I think you will have to give us some more details before we can assist you.
Are you on Cloud or Data Center?
What error message do you get?
And if you can expand on what it is you wish to be able to do :D
Welcome to the community"
As described in this documentation, these would be the steps to change the e-mail address of a managed account:
From your organization at admin.atlassian.com, select Directory > Managed accounts.
Next to an individual account, click Show details to open the managed account’s page.
From the Email address field, enter the updated email address and click the checkmark.
We’ll email the user to verify the change. Until then, you’ll continue to manage this account with the original email address.
About the consequences:
I hope this helps!
Bet regards
Sam
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.