How do I modify the look n feel of the Issue Collector Feedback form?

I want to have the Issue collector Feedback form in my web site colour scheme and with rounded corners and also smaller than the default one. How do I do this. This is a stopper issue for us to use Issue Collector instead of writing our own.

5 answers

thanks for resolving this - is there a ticket I can vote on to get this supported?  This has been a deal breaker for us


I have the same issue with the Issue Collector form.  It is not responsive down to small tablet and phone form factors and it runs off the screen.  We REALLY want to use this feature but that is a deal breaker for us because the form does not respond to form factor.  It seems like a pretty simple fix to make the form size appropriately.  Any chance you guys could implement this so your customers can start using this SUPER POWERFUL FEATURE?

Pleading our case,

Brett Parkhurst

Epicor Software Corporation

Hi Ian, 

When setting up an Issue Collector, you can choose Custom Template to create a custom JIRA feedback form, which allows you to specify your own wording on the dialog box as well as add or remove other fields on the form and change their positions on the form. 

For more information about it, please visit: Using Issue Collector.

Please let us know if this answers your question.


Hi Elisa

  Thanks for your attention to this.

I understand how to change wording and fields. What I need is a way to change the look n feel of the form, for example

  background colour to match my web site colours

  rounded edges to box

  font to match my web site font.


What is the best way for me to do that?




Hi Ian,

Unfortunately this kind of customisation is a restricted function for Atlassian OnDemand.

Sorry about it! :/

Kind Regards,

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

965 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you