How do I make incidents visible?

I have a problem. I want create a sprint but I can't, because system show me a message 'The incident was created but isn't visible' what could do? 

2 answers

1 accepted

0 votes

Have a look at your board filter - it's likely that this excludes the issues you are adding.


Hi Bárbara Escobar

Could you please add a screenshot showing the page you are starting the sprint from and the exact message that is displayed?

I suspect the incident that you have created may not be selected in the filter for the agile board but this is only one of several options for the problem you report.




This is the message. I created a workflow, maybe that's the problem. I am new user in JIRA so...

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,089 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot