How do I make a custom field show up in an issue?

I've added a custom field, and it's Issue Type is "global" and I've set it to appear on all screens. Yet it still does not show up on the issue itself, in the detailed/default issue view. What can I do to make it appear?

1 answer

1 accepted

3 votes

It has to:

  • Be on the screens (which you've said you've done)
  • Be valid on the field configuration for the project (enabled by default, but check!)
  • Have the right context (which you've also said you've done - global)
  • Have data, if you're looking at the issue view screen, as Jira hides fields that are empty

Is it one of those?

Thanks for the answer! The cause was the last one - since the field was empty, it didnt show up. I didnt realize that empty fields are not shown. This is kind of annoying that you cant see what fields need to be filled in, and doesnt give you the ability to do a quick edit of the field. Is there any way to make empty fields show up all the time?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,006 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot