We created a custom field called 'Parent Link' to create the hierarchy Initiative > Epic > Story and use Initiative as the parent. However, in the jiradb.customfieldvalue table, the 'custom field' of parent link does not exist for epics I know have a parent link to an initiative in the Jira UI.
What I want to know is, how does Jira link Epics to the custom field of 'Parent Link'?
You don't. You should not be looking at the database, because the absolutely minimum actions you have to take to do this linking involves stopping JIRA and taking a full proven backup before changing it, and then re-indexing after restarting.
That's not feasible for running a system that people need to use.
Could you explain what the external system trying to do this linking is doing and maybe why you have not looked into doing it over REST?
Nic, we are not attempting to manipulate the data in the database, just query it. We would like to generate a report with the hierarchy for each story/task/subtask from the smallest level up to its initiative.
Right now the JQL queries we run don't return the data we need so we had to look at the database.
As for doing it over REST, we have not looked down that route. Would we be able to query JIRA to obtain the same data as querying the database?
Steven, yes we have Portfolio which caused us to create the Parent Link field. The frustration is that although it is not a normal 'custom field', it was created like other 'custom fields' but it does not show up as a value even when Parent Link is active on an issue. Since we cannot find a reliable link to that field in the Jira tables or in the Portfolio tables, I reached out to here to see if anyone knows how to utilize that Parent Link field whether through the plugin's tables or Jira's.
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