To apply this restriction, go to Project Settings of your Service Desk projects X, Y, Z, etc ... Depending on your JIRA Service Desk version, look for Request Security or the most recent equivalent of the same thing: Customer Permissions:
Needless to say that all users that should be able to access a specific portal, must be added as a Service Desk Customer to that project as well.
If you apply this consequently across all your restricted portals, that should give you perfectly separated Service Desk projects.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs