To apply this restriction, go to Project Settings of your Service Desk projects X, Y, Z, etc ... Depending on your JIRA Service Desk version, look for Request Security or the most recent equivalent of the same thing: Customer Permissions:
Needless to say that all users that should be able to access a specific portal, must be added as a Service Desk Customer to that project as well.
If you apply this consequently across all your restricted portals, that should give you perfectly separated Service Desk projects.
I just wanted to clarify further that - a Portal is by definition a channel for ticket creation for your users. Each user will only see their own requests when they create through the Portal.
Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...
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