To apply this restriction, go to Project Settings of your Service Desk projects X, Y, Z, etc ... Depending on your JIRA Service Desk version, look for Request Security or the most recent equivalent of the same thing: Customer Permissions:
Needless to say that all users that should be able to access a specific portal, must be added as a Service Desk Customer to that project as well.
If you apply this consequently across all your restricted portals, that should give you perfectly separated Service Desk projects.
Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...
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