How do I know my data is safe when I send a dump of my Jira instance for support?

Geir Wiksén March 7, 2013

I took a backup and sent it to Atlassian for support, how do I know they handle it correctly, dispose of it when done etc?

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Justin Corcoran
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March 7, 2013

You can also anonymize (sp?) your data before you send it to them: https://confluence.atlassian.com/display/JIRA/Anonymising+JIRA+Data

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Radu Dumitriu
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March 7, 2013

You trust them to do it correctly.

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