How do I install this? No "install

I tried to follow the instructions to add this onto our existing instance, using the instructions from the site below. But there is no "upload add-on" link ANYWHERE. I looked in every available page, but it just doesn't exist. What's the problem? How do I install this plugin?



  • Choose "Add-Ons", then navigate to "Manage Add-Ons" (the "Install" section in older versions).
  • Click the "Upload Add-On" link and upload this file.


1 answer

1 votes

You have used the tag "OnDemand". The list of plugins you can install in OnDemand is limited, it's handled in your account settings, and this plugin is not on the approved list so you cannot install it.

See for the list that you can install, and how to do it.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,755 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot