Jira Capture on OnDemand is the same Jira Capture for your self hosted environment and provides real resolution images. That is what Jira Capture is all about. :)
Can you share where is it that you see this low quality image? On the jira issue? On Jira Capture right after capturing and before adding them to the issues?
If you can add the image here it will help us understand what kind of image you are getting too.
If this looks like a bug, feel free to raise an issue at support.atlassian.com
I was able to see the pictures but I'm afraid that only admins can. Thanks for taking the time to add them.
It is really strange behaviour and I'd like to ask you to create an issue at support.atlassian.comfor us to see it closely and hopefully find a promt solution.
I'll start working on it shortly after you create it and let you know. Thanks!
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs