Jira Capture on OnDemand is the same Jira Capture for your self hosted environment and provides real resolution images. That is what Jira Capture is all about. :)
Can you share where is it that you see this low quality image? On the jira issue? On Jira Capture right after capturing and before adding them to the issues?
If you can add the image here it will help us understand what kind of image you are getting too.
If this looks like a bug, feel free to raise an issue at support.atlassian.com
I was able to see the pictures but I'm afraid that only admins can. Thanks for taking the time to add them.
It is really strange behaviour and I'd like to ask you to create an issue at support.atlassian.comfor us to see it closely and hopefully find a promt solution.
I'll start working on it shortly after you create it and let you know. Thanks!
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