How do I get version 5.2-m04

We have JIRA on-demand in production. It reports itself as 5.2-m04 build 806.

We have a trial download JIRA install that reports itself as 5.1.3 build 782.

I would like to export the data from the on-demand production system and import it into the test system. I can successfully export and download the result. But when I try to import I get a message that the JIRA versions don't match.

Makes sense.

So my question is, how can I get my downloaded JIRA test install to a version that will happily accept the import?

5 answers

1 accepted

We've moved in a different direction, using help from Atlassian.

1 votes

You can't import data from a newer version of Jira, so although you could go from 5.1.3 to 5.2, you can NOT go the other way. (Unless you are willing to spend a LOT of time editing the data between them, probably introducing errors and problems)

You will need 5.2 to import your data. You can get it from the Early Access program pages mentioned at the bottom of the standard download page BUT, bear in mind that most of these are development downloads and may be (slightly) flaky and non-upgradable.

It might be far safer to do something else for a while, before 5.2 is officially released...

Thanks. Will try after snapshotting my test install. Note that what is available is -m03, and I have -m04. We'll see if it accepts the data.

We've moved on from this and approached it a different way.

0 votes

I wonder how you managed to get a milestone release in ondemand... did you ask for it or is it some kind of mistake?

@Jamie - No idea. It is just what is there.

0 votes

Just seems odd as they say: "EAP releases should not be used in production environments as they are not officially supported".

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,772 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot