How do I get information on how many tickets assignees have completed in a certain time frame

I need to run a report for my manager that details how many cases my CSR's have completed in the last month, quarter, year, etc.

1 answer

0 votes

You can create a filter for the duration you want like this:

status changed to X during ("date1, date2)

Then use the filter in a pie chart gadget using statistic type as "assignee". Instead of status, you can also using resolution in the filter.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,095 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you