How do I get fields to show up on screens?

I have defined screens and specified the fields I want in them   But - when the screen comes up, not all the fields appear.  They are in the field configuration and they are definitely not hidden and avialable permissions-wise.  What do I need to do?

1 answer

0 votes

There's loads of stuff this could be.  You've covered field configuration and the fields being on screens, so the other things to check are:

  • Context - do the fields belong to the project and issue type you are looking at?  (See list of custom fields in admin)
  • User selection - at the top right of some screens, you have the option to hide fields - look for the cog and click "all" to show all of the fields
  • Where you are using the fields.  If you are looking at an issue view, then only the fields which actually have data will be shown - click edit and you'll see all of them to be entered.

 

Ah ha!  its your third bullet.  When I clicked edit, they all appeared.  THANK YOU!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,797 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot