How do I get an Atlassian OnDemand account?

[Tim]

I created countless Atlassian accounts for every sub-application in the last years and they all have been merged to id.atlassian recently, which is good. Despite all these accounts I can't login to this Jira: https://comalatech.jira.com/browse/META

Please login with your Atlassian OnDemand Account. I do not have one! I only want to report a bug and get in contact with the developers. How can I do that?

[Dave · Accepted solution]

Hi there,

It looks like you're trying to get access to a different company's JIRA instance. Do you want to report a bug for JIRA, or one specific to Comalatech? For the former, you can use Atlassian's public facing bug tracker at https://jira.atlassian.com, which is associated with your Atlassian ID. However, your Atlassian ID will not give you access to another organization's OnDemand instance; those are managed outside of Atlassian and for that access you would need to follow up with that company.

Thanks,

-dave

[Bruna Griebeler]

Hi!

I suggest you to open a ticket on https://support.atlassian.com for ondemand project so our support engineers can help you with that :)

Cheers!