How do I get all project data from a JIRA 4.3.2 server to a different server with JIRA Software?

We have an old JIRA 4.3.2#616-r148546 server, and are moving to the newer JIRA Software / 7.x. How can I get all of the data from a (one or more) project(s) on the old server into one or more projects on the new server? We don't want to lose comments, attached files, etc.

1 answer

1 accepted

1 vote
Accepted answer

I assume this is a "merge?"  The JIRA 7 server already has active data in it?

Export the 4.3 stuff to XML and use that to create a temporary development 4.3 server.  Delete as much as you can, removing any project you know you don't want to carry across.  Upgrade that server to JIRA 7.x.  Export the xml from there, then use "project import" to pull the issues in (bearing in mind you will have had to manually create the target projects with the right config)

If that sounds hard, yes, I'm afraid it is.  If you're willing to compromise on the "everything", you have some other options.  Or if the JIRA 7 is empty, then it's a lot easier - upgrade a copy of the 4.3 and make the upgraded one your production system afterwards. 

Thank you, this seems to have gotten us the result we were looking for. I wanted to comment again with some follow-up, but since I just created the support/forum account it's blocking commenting OR posting more than once in 24 hours, until I get three points. Not very customer friendly, especially after verifying my email.

If you could vote my question up, so that I get a point, that'd be appreciated.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

966 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you