How do I get JIRA to send a password email when administratively changing a user's password?

The subject line says it all, basically. I've noticed that when I change my own password as an admin, I don't receive an email from JIRA. Does the system send out an email to other users? Again, not I am NOT talking about during user creation. Due to a need to configure an account for a new user, I have to create their account, log in to that account, select filters and dashboards, and then I can provide the user with their credentials. I'd rather JIRA sent that out, but if I have to send it via unencrypted email I guess that's what I have to do. However, any way to get the system to generate an email would be a relief.

2 answers

1 accepted

I would just click on the forgot password link, and then enter the username. That would send an email, with the new password to the user you entered.

Thanks for the suggestion, Jo-Anne. I tried that out with my own password, but what I get is a password reset option, not a message with the current password. That could work too, since I ultimately want to have the users choose a new password. Thanks for the idea! :)

You can also get around this by using the SU plugin.

Su as user set up his dashboard and let him know when its done.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,264 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot