How do I get Atlassian ID to work for jira.atlassian.com?

Paul Ayling March 18, 2014

I have an Atlassian ID (obviously), but cannot login to jira.atlassian.com. It just throws an error:

Error

An error occurred while attempting to fulfill your request.

Return home »

How can I get this working?

3 answers

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Answer accepted
Chung Park Chan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 19, 2014

Try clearing your browser cache and see if it works. Is this your first login?

Paul Ayling March 30, 2014

Thanks. That didn't work though. Leaving it alone for a couple of weeks and trying again did the trick.

0 votes
Deleted user May 5, 2014

it was fixed by clearing browser cache.

0 votes
Deleted user May 5, 2014

I am having this same problem.

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