How do I find the name/IP address and the port of the JIRA server that i am using?

Rohini R June 17, 2014

How do I find the name/IP address and the port of the JIRA server that I am using? I need this for a configuration .

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Nic Brough -Adaptavist-
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June 17, 2014
Well, nslookup and netstat will tell you what you are connected to, but that may be a proxy. If it is a proxy, then the answer is "ask the people running the box", because there is no easy way to find out.
Daniel Wester
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June 17, 2014

what type of configuration? Is this for an add-on? If so there are api calls for you to use.

If this is for an external automated piece - check the rest api /rest/api/2/serverInfo has the base Url.

If there's a proxy(apache, nginx etc) in between you and the JIRA instance and it's causing issues for you and that's why you want to work around it - talk to the people running the box like Nic said. 'cause bypassing them and hitting the api's directly can cause performance issues...

Rohini R June 17, 2014

This is to configure the Zephyr Defect tracking process

Nic Brough -Adaptavist-
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June 17, 2014

Then the url that you're usingto hit Jira is the one to use in Zephyr. If you need a port, it will be 80 for plain http or 443 for ssl, although the url will tell you that anyway

Rohini R June 17, 2014

Thank you for the update. Actually I am following the zephyr documentation , where it was instructed to use the below URL for defect tracking configuration.

http://<your_jira_server>/rpc/soap/jirasoapservice-v2 ,

where <your_jira_server> includes the name/IP address and the port of the JIRA server. Please do not enter the URL that is used to access JIRA directly from your browser.

(E.g. if you currently access your JIRA server with the following URL - http://jiraserver:81 - then you should enter - http://jiraserver:81/rpc/soap/jirasoapservice-v2 as the URL)

Nic Brough -Adaptavist-
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June 17, 2014
That is clearly telling you to use the URL you use to get to the root of jira and then add some stuff. You don't even need the port. Just use the base URL for your jira
Rohini R June 17, 2014

I was little confused with the phrase "Please do not enter the URL that is used to access JIRA directly from your browser."

currently I am using https://nbcnews.atlassian.netto hit JIRA , then I should be using the same for zephyr connection as well?

Daniel Wester
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June 18, 2014
0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 17, 2014
Well, nslookup and netstat will tell you what you are connected to, but that may be a proxy. If it is a proxy, then the answer is "ask the people running the box", because there is no easy way to find out.

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