We are implementing the use of the 'organization' field within the company.
For that reason, I want to search on a 'part' of the 'reporters' field because it contains in most cases the domain-name and therefore the 'company' name.
Via bulk change, it would be a good start for all tickets (previously made) that are initiated from a specific domain (different reporters) to add them all to a specific organization. How do I do that if I cannot search with the 'contains' command?
For reporting reasons, I would like to have a filter then that gives an overview of all created tickets for those specific organizations (organization ='x', 'y','z'). Anyone suggestions on how to accomplish this for previously created tickets?
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