How do I exclude one or more email addresses from issue notifications?

We have JEMH successfully emailing stakeholders more or less when we want. Just one hitch: some of the emails that come in to the mailbox JEMH is monitoring are automated error reports from our software debugging system. We still want issues created so we can keep track of them, but we don't want JIRA sending email updates to the 'from' address on those emails.

I realize that we could just use an alternate mailbox and only do JIRA notifications for these particular emails, but for a variety of reasons that's not desirable; all we want here is for JEMH to say 'if you encounter this email address in the custom field you're using to send issue updates, do not email it.'

Is there a way to do this?

Thank you!

1 answer

1 accepted

Hi Samuel,

Thats easy enough, if those sender addresses are not associated with a JIRA user, and you are using JEMH Event Listener to notify such users, there is in the Event Listener a 'Disabled Domains' field, it was primarily to block domains to notify, but can also be used for one off addresses, its a comma separated regular expressions capable field, so: sender@place.com,.*@dontsend.net,other@place.com etc, when using regexps remember . is any character, and . followed by * (.*) means any number of any character.

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