How do I disable support renewal reminders?

I find it absolutely ridiculous that every user in my organization is seeing the support renewal reminders. I thought it was bad enough at 45 days, but now that we are at 30 days they are re-displayed again. How do I disable these for my entire user base?

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Boris Berenberg Community Champion Sep 09, 2015

I took a look at what I think is your account (not 100% sure I am looking at the right one) and it looks like you should only be receiving notifications to 2 email addresses (your technical and billing contacts). I think the best way to proceed with this would be to have you send us an email at so the appropriate team can investigate what is going on. If you can include a copy of one of the emails with headers which went out to an unintended recipient that will help us to narrow down the problem.

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