How do I disable sticky comment bar in cloud Jira (hosted by Atlassian)?

Victor Dulepov
Contributor
August 1, 2024

The sticky comment field eats a huge part of the screen, leaving significantly less viewing space; and it's not needed all the time.

For server and datacenter edition there's the dark feature com.atlassian.jira.commentStickyFooter.disabled. 

What do I do in cloud Jira?

3 answers

3 votes
Dommalapati Chandrababu Naidu
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August 1, 2024

Hi @Victor Dulepov ,

 

I suggest you to open a support ticket with Atlassian directly on this issue. 

 

https://support.atlassian.com/contact/#/

 

Thanks,

Chandrababu

0 votes
Bill Sheboy
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August 2, 2024

Hi @Victor Dulepov 

I do not believe that is possible for Jira Cloud, and here is a suggestion to hide / show that "Add a Comment" on the backlog view: https://jira.atlassian.com/browse/JSWCLOUD-23563

You could add an additional suggestion (or comment on that one) for the other views.

Kind regards,
Bill

Victor Dulepov
Contributor
August 2, 2024

Hi @Bill Sheboy 
thanks for the directions, I'll see if I should join that suggestion or add a separate one. 

So far I've opened a support ticket - and they feed me the usual BS "cannot be done, but try revoking the Add Comment permission from the affected users - they won't be able to comment, and therefore won't be seeing that field anymore". 🤦 

Best,
Victor

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Bill Sheboy
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August 2, 2024

Yikes!  IMO, that seems like an extreme workaround to a UX design defect.

RuanH
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September 9, 2024

> So far I've opened a support ticket - and they feed me the usual BS "cannot be done, but try revoking the Add Comment permission from the affected users - they won't be able to comment, and therefore won't be seeing that field anymore". 🤦 

Wow... just wow. It's like they don't understand that YOU are the one doing the comments and all you want is more of your screen back to make reading easier until you add a comment on the ticket.

I'm thinking of writing a Greasemonkey/Tampermonkey script to solve this until they figure out what their customers actually want... Might share soon.

RuanH
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September 9, 2024

Here is a proof-of-concept script that can be used to build a Tampermonkey Userscript. Wrapping it inside a `setInterval` would be a quick hacky way of making sure it always runs once the comment mode is selected.

// find all div's where style contains "sticky"
var stickyDiv = [
...document.querySelectorAll('div')
].filter(
div => (div.getAttribute('style') || '').includes('sticky')
)[0];
// replace sticky with notsticky
if (stickyDiv) {
var oldStyle = stickyDiv.getAttribute('style');
var newStyle = oldStyle.replace('sticky', 'notsticky');
stickyDiv.setAttribute('style', newStyle);
}

 

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Bibek Behera
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August 1, 2024

@Victor Dulepov , I doubt if there is any out-of-the-box configuration available for the clients to resize the available iframes or ui stuffs.

-Bibek

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