We recently implemented an automation rule that moves tickets on the "Resolved" status to "Closed" after 72 hours being on "Resolved". We want users to create a new ticket if it's marked as Closed. How can we prevent users from commenting on Closed tickets? I've looked into property values such as jira.properties.comment.reporter=denied, but when I did something similar it caused the entire issue to be unable to be viewed. Any ideas?
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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