I have 2 users who have left the company and I need to delete them from Jira. I was able to change anything they reported or were assigned to myself, but I cannot change the comments they authored. I need a way to either delete them without disassociating them or disassociate them in bulk. Any suggestions?
Inactive users are not counted against the license. So, deleting them won't help.
You will have to look at the active users to see if you can make any of then inactive, if you are already reaching the limit. The only other option is to upgrade to the next user tier.
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