How do I debug a rule?

Nick Menere
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 15, 2017

My rule isn't behaving as expected. What are some ways I can figure what is going wrong and how to fix it.

1 answer

1 accepted

0 votes
Answer accepted
Nick Menere
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 15, 2017

One of Automation for Jira's strengths is its flexibility, but this also means that when something goes wrong, there are a number different things that could be the root cause.

Here are some of the common ways we at Code Barrel go about trying to debug rules:

  1. Check the Audit log for clues
  2. Use the Log action to print out smart-values into the Audit log.
  3. Use Manual triggers for easy testing
  4. Disable other 3rd party add-ons that may be causing issues

I've detailed these more at How to debug Automation rules

Suggest an answer

Log in or Sign up to answer