How do I debug a rule?

Nick Menere Community Champion Oct 15, 2017

My rule isn't behaving as expected. What are some ways I can figure what is going wrong and how to fix it.

1 answer

1 accepted

Accepted Answer
0 votes
Nick Menere Community Champion Oct 15, 2017

One of Automation for Jira's strengths is its flexibility, but this also means that when something goes wrong, there are a number different things that could be the root cause.

Here are some of the common ways we at Code Barrel go about trying to debug rules:

  1. Check the Audit log for clues
  2. Use the Log action to print out smart-values into the Audit log.
  3. Use Manual triggers for easy testing
  4. Disable other 3rd party add-ons that may be causing issues

I've detailed these more at How to debug Automation rules

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

418 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you