Hi there
I perform a manual task for sending out emails when work flow status is
"Awaiting Approvals"
>when status is Awaiting Approvals,
>send email to sent to a group called "Approvers" with a
> standard email. KEY is awaiting your Approval please log in review and Comment "Approved"
Any questions to the Change Owner.
"Awaiting Post Review"
>when status is set to "Awaiting Post Review"
>send email is send to Change Owner to carry out the post review
Thanks in Advance
Belinda
Hi Belinda,
You need to set a post-function in your workflow for when each transition occurs to trigger an event that sends the appropriate email.
You should review the Knowledgebase article at https://confluence.atlassian.com/display/JIRAKB/Configure+a+Custom+Event+Notification+for+a+specific+JIRA+Workflow+Transition+or+Status
Hope this helps.
Phill
Thanks Phil where do I find template field ? 4.For Template field, select the available default email template for the event created.
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You can use any of the templates already defined within your instance or follow the instructions at https://confluence.atlassian.com/jira/customizing-email-content-185729653.html to amend/create new versions.
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