How do I configure BitBucket from JIRA OnDemand?

I'm trying to configure BitBucket for a Project from JIRA OnDemand.

To do so, I go to an issue on JIRA OnDemand, click the Source tab, and then click Configure.

The first roadblock is that the URL generated by the Configure button is wrong. It is a bug in JIRA OnDemand.

The URL reads:

https://{yourOnDemandInstance}.atlassian.net/secure/admin/ConfigureBitbucketOAuth!default.jspa

But instead it should read (please note that the exclamation mark next to default.jspa should be a forward slash):

https://{yourOnDemandInstance}.atlassian.net/secure/admin/ConfigureBitbucketOAuth/default.jspa

However even after fixing this, I run into a second roadblock: the Import from service page that appears is not very clear to me. It has the apparently undocumented field URL to Account Information XML, and it is not clear what has to be put there in order to bind Jira OnDemand with BitBucket.

Does anyone know what should be put in field URL to Account Information XML?

1 answer

Hi Josep,

I think in this case the best solution will be if you open a ticket with Support under the Atlassian OnDemand project then one of my colleagues from the OnDemand team will be able to login to your instance and help you get this configured properly, and of course also investigate whether there is any bugs or problems that might impact other customers. You can open a ticket in our Support JIRA here: https://support.atlassian.com/

All the best,
John

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,755 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot