How do I close a JIRA with no close button?

How do you close a JIRA when there is no option to close the JIRA? We also do not have an option to delete the JIRA. Example attached.

1 answer

Do you mean a JIRA issue?

That could have two reasons:

  • your issue is in a state where a workflow condition prohibits the closing of the issue
  • you don't have the close issue permission

Deleting a JIRA issue also requires a delete issue permission.

Please check your workflow transition(s) to status close for conditions and your permission scheme (or use the permission helper)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

21 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you