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How do I check what IP address a user logged in from?

Brendan Andrews
Brendan Andrews April 9, 2015

There's activity coming in on an Admin user and i would like to check where it's originating from before simply shutting off access. The options I see in the admin guides don't seem to apply to JIRA cloud.

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Luciano Fagundes
Luciano Fagundes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 10, 2015

Brendan

You can open a support ticket in order to request such information.

http://support.atlassian.com

Cheers

L.F

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
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April 10, 2015

Correct, you don't have access to the logs you need on Cloud.  I'm afraid by far your best bet is to disable the misbehaving account and talk to the user who then yells at you.

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