I have a service desk project that I don't want to be seen on my HelpDesk screen for my customers. I only want them to be able to select two of the options and not three. Is there a way to remove the third option on this list without deleting the service desk project and making it a software project?
Help Center Service Desk.png
Jeremy,
Did you try setup the permission view?
You can change the permission at project settings:
Step by step:
access.PNG
I try it once time and work it.
And IF the permission scheme is shared with others projects, THEN you need create one permission scheme and add to the project before start the change.
Regards!
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You're welcome.
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