How do I change my account name and credit card information?

How doe I change my account name and credit card information?

1 answer

0 vote
Paul Greig Atlassian Team Oct 14, 2013

Hi Guy,

Your main portal for account management is my.atlassian.com - you will be able to update the billing and technical contacts, alongside updating your credit card details or purchasing additional products.

Here is a great FAQ - you would be most interested in 'Managing My Account': https://www.atlassian.com/licensing/purchase-licensing

Cheers,

Paul

Not helpful &/or outdated.

Screen Shot 2018-04-27 at 2.28.55 PM.png

 

There's nothing on my.atlassian.com to help me figure out where to change billing details.  The words "credit" and "billing" do not show up.

The instructions you linked to at https://www.atlassian.com/licensing/purchase-licensing lead me to "3. How do I change the credit card for my Atlassian Cloud subscription?", but the instructions don't match what I'm seeing on this page.

The closest I've been able to get is at https://id.atlassian.com/manage/billing, but this only shows my billing address - I cannot change a credit card number anywhere.

This is a really aggravating search.  Please fix all these things, and then put a down-vote option on these pages so we can vote out the useless ones.

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