I am using JIRA with a delegated LDAP user directory. Unfortunatley, the corporate HQ took down or moved the LDAP server we were using to authenticate, and now we can't log in. I am aware of a different back-up LDAP server, but I need to get access to the configuration to change it. How can I do this?
You may switch from LDAP to internal directory by making the configuration in the database.
Shut down JIRA and then make the required changed in the DB. I can't give exact example but I think you can find the needed info here:
Hope it helps....
I ended up doing something similar - I realized I had made an internal admin account a while back but didn't remember the username. I used the article here to retrieve it, and then was able to log in and alter the user directory. https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator#RetrievingtheJIRAAdministrator-ScenarioA:Idon'tknowwhichuserhastheJIRAAdministratorsorJIRASystemAdministratorsglobalpermission
Thanks for the quick answer, this would have saved me had I not been able to get to my admin account.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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